These terms are an agreement between you and Quigley Multimedia LLC ("we," "us") about your use of thehermeticflight.com ("the site") and anything you buy through it. By using the site or placing an order, you agree to them. If you don't agree, please don't use the site. Our Privacy Policy explains how we handle your information. The Hermetic Flight app has its own terms.
What the site is
The site is the home of The Hermetic Flight, an original tarot deck photographed with real aerial and fire performers. On it you can take the archetype quiz, read our articles, sign up for emails, preorder the printed deck, buy digital products such as the Prima Materia guide, and buy tickets to our live events.
Not advice
The content and products on this website are provided for entertainment, educational, and personal-reflection purposes only. That includes tarot, the quiz, our archetypes, articles, emails and events. They are not professional, medical, psychological, legal or financial advice, and they can't predict the future. Please don't rely on them in place of a qualified professional. If you're in crisis, call or text 988 in the United States, or your local emergency number.
Age
The site is meant for adults 18 and older.
Emails
When you sign up or buy, you agree that we can send you notices, receipts and order updates by email, and that these count as written notice. Marketing emails are separate: you can unsubscribe from them at any time with the link in each one.
Orders, prices and errors
Prices are in US dollars. Stripe adds sales tax at checkout where it applies. Your order is accepted when Stripe confirms your payment.
We try to get every price and description right. If we make a mistake, such as a wrong price, we may cancel the affected orders. If we do, we'll tell you and refund everything you paid. We may also limit quantities, as we do on the deck preorder.
Deck preorders
When you preorder the deck:
- You pay in full now. Your card is charged the deck price, US shipping and any sales tax when you order.
- There is no ship date yet. Printing begins once the print run is funded. We'll post a ship window on the deck page and email you as soon as the printer confirms it.
- You can cancel for a full refund at any time before your deck ships. Email contact@thehermeticflight.com from the address you ordered with. We refund the full amount, including shipping and tax, to your original payment method.
- If we're late, we'll tell you. If we can't ship within the window we announced, we'll email you with a new estimate and the choice to cancel for a full refund or keep waiting.
- If printing hasn't started by January 31, 2027, everyone is refunded. If printing hasn't started by then, or we decide not to print the deck, we'll cancel every preorder and refund everything you paid.
- What's included is described on the deck page when you order. That includes the app art package, delivered when the app launches.
Shipping
On this run we ship to addresses in the United States only. Please check your shipping address at checkout. If a parcel comes back because the address was wrong, we'll contact you, and you may need to pay to send it again. If tracking shows your parcel delivered but you didn't receive it, or it's lost in transit, contact us within 30 days of the delivery date and we'll work with the carrier to find it or replace it.
Returns and refunds
Digital products (such as the Prima Materia guide) have a 30-day money-back guarantee. If you're not happy for any reason, email us within 30 days of buying and we'll refund you in full.
The printed deck and other physical products can be returned within 30 days of delivery for a refund if they're unused, which means unopened and still in the original shrink-wrap. You pay return shipping, unless the item arrived damaged or defective.
Misprinted or damaged cards. If a card is misprinted, missing or damaged when it arrives, email us a photo within 30 days of delivery. We'll send a replacement card or deck at no cost, or refund you if we can't replace it.
Refunds go back to your original payment method. Your bank may take several business days to show them.
Event tickets
- What you're buying. A ticket admits one person to the event, date and venue shown when you bought it.
- If we cancel or move the event, you can choose a refund of everything you paid for the ticket. For The Hermetic Flight Ball, the promise on the event page also applies: if the Ball is not held in the month shown there, every ticket is refunded in full.
- If you can't come, tickets aren't refundable, but you can give yours to someone else (see Transfers).
- Transfers. You may give your ticket to someone else. Email us their name before the event so we can update the guest list. Tickets may not be resold for more than you paid.
- At the event. Guests must be 21 or older, with photo ID at the door, and follow the venue's rules and staff instructions. We may refuse entry or remove anyone who puts performers or guests at risk, without a refund.
- Photos and video. We photograph and film our events. By attending, you agree to appear in those photos and videos, and that we may use them to promote The Hermetic Flight.
Payment disputes
If something's wrong with an order, please email us before disputing the charge with your bank. Most problems can be fixed faster that way.
Our content, the card art, and AI
The deck's photographs, card designs, guidebook text, quiz, articles and the rest of the site's content belong to us or to the people who licensed them to us. You may view and share them for your own personal, non-commercial use, such as sharing a page link or a card on social media with credit. You may not sell, reproduce or publish them, make derivative works, or use any of them to train, fine-tune or prompt an artificial-intelligence model, without our written permission.
Using the site
Please don't misuse the site: don't try to break or overload it, get around its limits, scrape it in bulk, or use it for anything unlawful. We may suspend access for anyone who does.
Other sites
The site links to other services, such as Stripe checkout, Instagram, Facebook and the app stores. We don't control those services and aren't responsible for them. Their own terms apply.
Disclaimers
We work to keep the site accurate and running, but it is provided "as is." To the extent the law allows, we don't make other promises about the site, including that it will always be available or error-free. This doesn't limit the specific promises in these terms about orders, refunds and tickets, or any rights you have by law that can't be waived.
Limits on liability
To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or data, arising from the site or our products. Otherwise, our total liability for any claim is limited to the amount you paid us for the order or ticket the claim is about. Some states don't allow these limits, so they may not apply to you.
Things outside our control
We aren't responsible for delays or failures caused by events outside our reasonable control, such as a printer or carrier failure, a natural disaster, or a venue closing. This never takes away your right to cancel a preorder for a full refund, or the event refunds described above.
Your responsibility to us
If you misuse the site or break these terms, and someone makes a claim against us because of it, you agree to cover our reasonable costs of dealing with that claim.
Resolving disputes
Talk to us first. Before starting any formal claim, send us a written description of the problem and what you want, to contact@thehermeticflight.com or our mailing address. We'll both try in good faith to resolve it within 60 days.
Small claims. Either of us may bring an individual claim in small claims court instead of arbitration.
Arbitration. If we can't resolve it informally, any dispute about these terms, the site or your purchases will be settled by binding individual arbitration under the Federal Arbitration Act, administered by the American Arbitration Association under its Consumer Arbitration Rules, in the county where you live or by video. We'll pay the filing and arbitrator fees the AAA Consumer Rules assign to the business. Each side pays its own lawyers, unless the arbitrator awards fees as the law allows.
No class actions. Claims may be brought only individually, not as part of a class or representative action.
You can opt out. You can opt out of arbitration by emailing us within 30 days of first accepting this version of these terms, with "Arbitration opt-out" in the subject line. If you opt out, disputes will be decided in court as described below.
Governing law. Washington law governs these terms. Anything not covered by arbitration will be decided in the state or federal courts in Washington, unless the law of your home state gives you the right to sue where you live.
Changes to these terms
We may update these terms. We'll change the effective date at the top, and if a change is significant, we'll post a notice on the site or email the people it affects. The terms in effect when you place an order apply to that order.
General
If part of these terms can't be enforced, the rest still applies. These terms, together with the promises on the product and event pages at the time you buy, are the whole agreement between us about the site.
Contact
Quigley Multimedia LLC
202 N Lyle St # 166
Roy, Washington 98580-4007
contact@thehermeticflight.com